FAQ

 Cosa fare quando BitDefender non rileva i malware
Some files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.

 Che software BitDefender dovrei ordinare

We recommend you to choose the right solution for your security needs by browsing through our recently launched version 2009 products:

BitDefender Total Security (the full security product), BitDefender Internet Security, BitDefender Antivirus and BitDefender GameSafe.

 Installando BitDefender Internet Security 2009
This article describes the installation procedure for BitDefender Internet Security 2009.

 Installando BitDefender Total Security 2009
This article describes the installation procedure for BitDefender Total Security 2009.

 Cosa fare quando BitDefender rileva applicazioni valide
There is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.

 Eliminazione probelma Servizio di Aggiornamento BitDefender Non disponibile

If you open BitDefender in the Advanced View at the Update module the entire page will appear as greyed out and a message saying that the BitDefender Update Service is Unavailable.

 Come creare un Account BitDefender
For BitDefender 2009,  it is recommended to create the BitDefender online account.

This article describes the steps you need to follow in order to successfully create a BitDefender online account.  

 Aggiornando a BitDefender Antivirus 2009
This article describes how to upgrade your BitDefender Antivirus 2008 to the new BitDefender Antivirus 2009.
You will be able to upgrade to the new product if you use one of the following BitDefender products:
BitDefender 8 Standard
BitDefender 9 Standard
BitDefender Antivirus v10
BitDefender Antivirus 2008

 Parola chiave degli elementi protetti
When scanning with BitDefender, you may come across some items that are marked as "password-protected", which BitDefender reports as potential threats

 Che azione Prendere quando il Firewall è indisponibile

This article provides a possible solution for the issue when the Firewall module is disabled and cannot be activated. Trying to activate it generates the message:

Cannot communicate with the BitDefender Security Service.

or

Failed to initialize firewall drivers

on older versions of BitDefender.